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Add: No.8 Fenghuang South Road, Laiwu High-tech Zone, Jinan City, Shandong Province, China
Tel: +8619863443007 +8653176076177
E-mail: sdybyg@163.com
Service Commitment
- Categories:Technical Support
- Time of issue:2022-01-12 23:58:00
- Views:0
Our company is currently a comprehensive Geosynthetics company that integrates research and development, production and sales in China. In order to maintain the reputation of the product and establish a corporate image, we will do a good job of after -sales of the product Serve. In order to ensure that after -sales service is in place, our company conducts public after -sales service commitments:
● Our company has a special after-sales service department, which is uniformly managed by the enterprise management department. There is a after-sales service phone 15763492288 / 0531-76016199,Special personally, responsible for answering customer question,like the quality, opinion feedback, construction and technical indicators reflected ect.
● Establish and improve customer files. Within three days of delivery, the after -sales service department conducts phone quality tracking, implements customer satisfaction, and forms effective quality supervision;
● Complaints about product quality, our company answered within 2 hours;
● Due to the quality of the product caused by improper use or natural environment, our company will send professionals to provide free services;
● Due to the special chemical properties of Geosynthetics, in order not to affect the quality of the product, there are strict requirements for the external environment of direct contact, and we will arrange a reasonable guidance for the storage and use of the marketing center personnel.
● After receiving the feedback and quality complaint information of our company, our company guarantees actively response and coordinated solution within 48 hours.
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